Missouri & Midwest Operator Support

POS acting up?
We fix it — or tell
you what to switch to.

Arch troubleshoots what's broken in your POS, hardware, and ordering setup, and points you toward the right system when it's actually time for a change. No vendor bias — Arch works for you, not a quota.

  • POS Troubleshooting
  • Implementation
  • Hardware Setup
  • Vendor Coordination

Operator Support Path

  1. 01Diagnose what's actually wrong
  2. 02Fix it, or recommend a better fit
  3. 03Coordinate hardware, vendors & go-live
Lightspeed GoTab Envoy Business Solutions
POS TroubleshootingImplementation SupportHardware SetupGo-Live SupportOrdering TechVendor CoordinationPayments via EnvoyMidwest Coverage POS TroubleshootingImplementation SupportHardware SetupGo-Live SupportOrdering TechVendor CoordinationPayments via EnvoyMidwest Coverage

What Arch helps with

More than a POS sales pitch.

Most operators only hear from someone when a vendor's trying to sell them a system. Arch shows up for the troubleshooting, the setup, and the follow-through too.

01

POS Troubleshooting & Implementation

Diagnose what's wrong with your current system and get it running right — or map out a switch if it's genuinely not the right fit.

02

Hardware & Device Setup

Terminals, tablets, printers, cash drawers, customer displays, and kitchen display systems — set up, configured, and troubleshot.

03

Ordering Technology

QR ordering, online ordering, mobile order/pay, tabs, and kitchen workflows — evaluated and implemented around how you actually operate.

04

Go-Live Support

Launch planning, training, and troubleshooting so the rollout doesn't fall on you alone — Arch stays through go-live, not just the sale.

05

Vendor Coordination

Cut through the handoffs between POS, hardware, internet, and support providers so one person is actually accountable.

06

Payments & Processing

Through our partnership with Envoy Business Solutions — statement reviews, merchant accounts, gateways, and processor alignment.

Industries supported

Built around real operator workflows.

From front counter to back office, Arch matches the fix to the way the business actually runs.

Restaurants & Bars

POS, KDS, ordering, terminals, reporting, and go-live support.

Retail & Boutiques

Inventory, checkout, terminals, customer displays, and reporting.

Liquor & Beverage Retailers

Age verification, inventory control, and terminal setup built for retail liquor operators.

Salons & Service Businesses

Appointments, card-on-file, invoices, and statement reviews.

Hospitality & Venues

Guest ordering, mobile payments, event workflows, and field support.

Food Trucks & Pop-Ups

Simple POS, mobile payments, terminals, and fast setup.

Multi-Location Operators

Rollout coordination, standardization, and reporting across sites.

Payments, through our Envoy partnership

Know what you're really paying.

Many operators only see the headline rate. Arch reviews monthly fees, effective rate, equipment costs, gateway fees, batch fees, and PCI fees — and whether the setup still fits the business.

  • Review current statement and fee structure
  • Compare payment setup to business needs
  • Identify questions to ask your processor
  • Recommend next steps only when there's a clear fit
Request Review

Processing Statement

Monthly Summary

REVIEW
Posted Rate1.79%
Effective Rate3.42%
Gateway Fee$24.95
PCI Compliance Fee$39.00
What you're actually paying3.42%

When a change makes sense

Arch isn't paid to push one system.

When troubleshooting turns into "this needs to be replaced," Arch works with trusted partners to find the right fit — not the only fit.

Lightspeed

Lightspeed

Best for growing restaurants and retailers that need stronger inventory, reporting, staff controls, and multi-location tools.

GoTab

GoTab

Best for hospitality operators using QR ordering, mobile order/pay, tabs, kitchen display workflows, breweries, venues, and hotels.

Envoy Business Solutions

Envoy Business Solutions

Our payments partner for merchant accounts, gateways, terminals, statement reviews, and fee analysis.

Partner relationships and available solutions may vary by merchant, platform, underwriting, and fit. Arch helps diagnose the right path before recommending a solution.

Start here

Tell us what's broken, or what you're trying to figure out.

Whether it's a POS issue, a hardware headache, a processing statement, or just making sense of vendors — Arch can help point you in the right direction.